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Location: Newcastle
Registered: August 2005
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2004 celica paint problems
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Sun, 07 August 2005 05:25
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Hi
I have a red 2004 zr Celica with sportivo body kit which I bought from Maitland Toyota in November last year.
Upon delivery I noticed lumps in the paint in every panel of the body kit as well as chips in the body from the installation of the body kit. The salesman agreed to repair the paint stating that it was dirt under the paint. the overall presentation/detailing of the car was very ordinary, even the window tinting was lumpy and did not go to the edge of the window, I was not overly concerned as this was the second new celica and about the tenth toyota I have purchased without ever experiencing any problems.
After having the body kit resprayed it took about ten seconds to see that it was a different shade of red and contained as much dirt under the paint as before. Now being a little concerned I had discussions with the dealership and it was agreed that the body kit would be replaced with a new one and would be painted by my local spray painter, when I presented the car to the local body shop they expressed concerns about the paint on the body being too thin and of poor quality. With 6000kms on the clock ( it has never been off the tar)it has more chips in the paint than the 95 celica I traded with 170000kms.
By this time Toyota was requested to check the car and a paint assessment was done. Toyota claims the car meets industry standards and will not repair the car or body kit even though the dealer had promised to.
I purchased the sportivo kit because it was genuine toyota and I asked about the quality at the point of purchase and was promised that, to quote their words "we have a guy who does all our work and have never had a problem, it will match perfectly".
I have requested and been promised a copy of the paint report, that was 2 months ago and have not recieved the report.
I now have to take them to the department of fair trading, which is just an inconveniance I don't need.
It is not my intention to bag out the product, I have been accused of suffering from toyota-itus by friends because of my previous ramblings of quality toyota cars, but I have spent $50,000 and the paint quality is inferior to a hyundai and been treated very poorly by both toyota and maitland toyota.
I will never buy another toyota product, which is a bit upsetting a my previous celica was one of the most reliable cars I have ever known and it copped a lot of punishment.
Has anyone heard of any problems experienced by other celica owners, I would really appreciate it if you could let me know.
Cheers
Pete
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