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Location: Brisbane, QLD, Australia
Registered: May 2002
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Re: Being Backed into sucks.
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Thu, 22 January 2004 06:38
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The days of going around to places are dead all you have to do is the following:
1. Get in touch with the person that crashed your car and get their details. All their details. License, (full name, license #, address, etc). Get their car details, rego plate, type/make/model/year.
2. Get the story straight of what happened.
3. Ring your insurance company and make a claim, (you don't have to pay anything if you're not at fault), and give them all the details they ask for which will be all of those above.
4. They'll either then give you a choice of place to take it to be repaired, or you can choose. The repair should either be warrantied for 5 or so years, or life depending on the insurer.
5. Enjoy being without a car for several weeks as it gets fixed. Or you might get a hire car free, again, depending on insurer. But if you're with nrma, expect nothing those f'n c's.
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