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Location:
1st street on the right
Registered:
November 2002
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Re: Anyone work in Customer Service?
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Wed, 16 March 2005 23:00
 
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| jackel wrote on Thu, 17 March 2005 05:17 |
be happy very important, talk alot, pretend to know what you talking about.
be prepared for what there going to ask joo
and think before you answer anything.
the customer is always right  NOT ! just make them think they are.
what type of customer service, phone, face to face. Lots of customer contact?
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Do you mean pretend for the interview or the job?
For the interview yes, job no.
If you are in a sales customer service role then product knowledge is everything. Underpromise, over deliver. If you don't have it we can get it. Match price? Of course, even if it's at cost (only taken 8 years with the current boss, 3rd time round to get that through)
Keep them happy = keep them coming back.
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| | Subject | Poster | Date |
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Anyone work in Customer Service?
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finney | Wed, 16 March 2005 05:09 |
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Re: Anyone work in Customer Service?
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THE WITZL | Wed, 16 March 2005 05:17 |
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Re: Anyone work in Customer Service?
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Mookie | Wed, 16 March 2005 05:21 |
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Re: Anyone work in Customer Service?
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jackel | Wed, 16 March 2005 18:17 |
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Re: Anyone work in Customer Service?
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clubagreenie | Wed, 16 March 2005 23:00 |
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Re: Anyone work in Customer Service?
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finney | Thu, 17 March 2005 01:06 |
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Re: Anyone work in Customer Service?
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dimmy77_03 | Wed, 16 March 2005 10:22 |
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Re: Anyone work in Customer Service?
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rthy | Wed, 16 March 2005 10:36 |
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Re: Anyone work in Customer Service?
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ae86drift | Wed, 16 March 2005 11:33 |
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Re: Anyone work in Customer Service?
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BlackSupra | Wed, 16 March 2005 11:36 |
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Re: Anyone work in Customer Service?
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ra23mad | Wed, 16 March 2005 22:11 |
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Re: Anyone work in Customer Service?
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Cressida Chick | Thu, 17 March 2005 05:36 |
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Re: Anyone work in Customer Service?
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rthy | Thu, 17 March 2005 08:15 |
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Re: Anyone work in Customer Service?
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unforgiven | Thu, 17 March 2005 09:28 |
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Re: Anyone work in Customer Service?
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jonchai | Thu, 17 March 2005 10:50 |
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Re: Anyone work in Customer Service?
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ae80 | Thu, 17 March 2005 11:34 |
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Re: Anyone work in Customer Service?
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lang | Thu, 17 March 2005 12:31 |
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Re: Anyone work in Customer Service?
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finney | Fri, 18 March 2005 07:42 |
