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Sam
Forums Junkie


Location:
Sydney, Australia
Registered:
May 2002
   
icon4.gif  Changing forum email address - IMPORTANT Wed, 30 October 2002 21:25 Go to next message
Hi Everybody,

I've been getting a few reports of peoples accounts being deleted. From what I can tell it seems to happen some time after the user changes their email address. Once your account is deleted, all your posts will become owned by the Anonymous user.

Normally when you change your email address, a new verification email is sent to you, asking you to click on a URL to verify the new email address. What's been happening is that for some reason, when the user clicks on the URL the person get's a message saying invalid verification key or something.

DO NOT IGNORE THIS MESSAGE!! If you then do nothing, your account will not be verified and will be deleted after a certain number of days!!

If this has happened to anyone, please email me at sam@toymods.org.au so we can sort it out. If you have changed your email address lately and remember getting that error message (or no email at all), please contact me also.

Sorry for the inconvenience.

rgrds

Sam

[Updated on: Wed, 18 June 2003 03:05] by Moderator

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libby
Occasional Poster


Location:
Brisbane
Registered:
October 2002
Re: Changing forum email address - IMPORTANT Thu, 31 October 2002 00:38 Go to previous messageGo to next message
Hey,
I just reregistered.
Thanks for your help anyways guys.
Now I'm a 'newcomer' again.... Sad

[Updated on: Thu, 31 October 2002 00:39]

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Mr*Beach
Regular


Location:
Sydney
Registered:
October 2002
Re: Changing forum email address - IMPORTANT Thu, 31 October 2002 08:21 Go to previous messageGo to next message
It happened to me when I registered but I clicked re-send or something and then the URL worked.
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Sam
Forums Junkie


Location:
Sydney, Australia
Registered:
May 2002
   
Re: Changing forum email address - IMPORTANT Fri, 01 November 2002 06:34 Go to previous messageGo to next message
OK this is the problem from what I can tell...

When the confirmation email gets sent out, the verification URL gets split over two lines, which means when you click on the link, the server doesnt receive all the info it needs to complete the verification. Cutting/Pasting the entire URL together will work.

rgrds

sam
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libby
Occasional Poster


Location:
Brisbane
Registered:
October 2002
Re: Changing forum email address - IMPORTANT Fri, 01 November 2002 11:39 Go to previous messageGo to next message
I just checked...in the email I was sent the URL was not over 2 lines......I'm 99.9% sure I sent the right URL. Here's the URL I replied to:

http://www.toymods.org.au/msgboard/index.php?t=ema ilconf&conf_key=668b4d55b19f2f20ce16362ae91eed a6
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sleeka73
Regular


Location:
Newcastle
Registered:
April 2003
   
Re: Changing forum email address - IMPORTANT Fri, 06 June 2003 22:28 Go to previous messageGo to next message
i've noticed it only does it in hotmail for some reason whats the go there?works fine in yahoo mail

[Updated on: Fri, 06 June 2003 22:30]

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Sam
Forums Junkie


Location:
Sydney, Australia
Registered:
May 2002
   
Re: Changing forum email address - IMPORTANT Sun, 08 June 2003 04:06 Go to previous message
I think you may be right... must be something to do with the way the email is encoded or something. Hopefully it will be sorted out on the new server, I plan to upgrade the forum software at the same time.

sam
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