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soarinsoarer
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October 2004
Japanes Import Parts Under "NEW" management Sat, 20 November 2004 11:54 Go to next message
JAPANESE IMPORT PARTS

Is Under new management





Dear Customers.



My name is Lew Radbourn and I have operated Marlew Manufacturing in Victoria for five years, manufacturing specialised exhaust components for Soarers and Supras.

I have recently purchased the Japanese Import Parts business from Kristian Hancock.

Kristian continues to send me emails from clients which he has received, yet not acted upon. I am working through these emails, so expect to hear from me soon.

If you have previously ordered parts through Japanese Import Parts and have not received these parts, please let me know so that I can assist you to track them down through Kristian. These orders remain Kristian's obligation but I will do what I can to assist you in getting your parts.

Obviously the main reason for this note is to introduce myself and inform you that Japanese Import Parts is now under new management. Please feel free to contact me for all your imported parts needs.

Email me at sales@japaneseimportparts.com

or contact me by phone on 0425 74 94 36

Regards

Lew Radbourn

Japanese Import Parts

www.japaneseimportparts.com

Marlew Manufacturing

www.lexussoarer.com



2 Pethajohn Parade, Grovedale VIC 3216

Mobile: 0425 74 94 36 (9.00 am to 6.00 pm)

Fax: (03) 5241 2416

[Updated on: Wed, 09 February 2005 05:08] by Moderator

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Satoshi
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Location:
Adelaide
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August 2003
Re: Japanes Import Parts Under "NEW" management Sat, 20 November 2004 17:59 Go to previous messageGo to next message
what happened to the old management?
care to tell us why Smile
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Yian
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I Supported Toymods

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Lwr Templestowe, Melbourne
Registered:
August 2004
Re: Japanes Import Parts Under "NEW" management Sun, 21 November 2004 00:39 Go to previous messageGo to next message
Lew,

Does this mean the J.I.P operates out of Melbourne now? And would all the parts J.I.P have for sale located here too? Would be good as pick-up costs a lot less then freight.

Yian
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soarinsoarer
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Registered:
October 2004
Re: Japanes Import Parts Under "NEW" management Sun, 21 November 2004 07:41 Go to previous messageGo to next message
the old owner has run himself into the ground.
and asked if i would take it over so here i am.
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Spanktown
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Location:
Inside a giant turbo (syd...
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June 2002
 
Re: Japanes Import Parts Under "NEW" management Sun, 21 November 2004 07:56 Go to previous messageGo to next message
well i have to say lew made a huge difference.
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AE86slut
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Location:
Baulko Hillo
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April 2004
Re: Japanes Import Parts Under "NEW" management Sun, 21 November 2004 08:09 Go to previous messageGo to next message
soarinsoarer wrote on Sun, 21 November 2004 18:41

the old owner has run himself into the ground.
and asked if i would take it over so here i am.



Laughing Laughing Laughing

Sorry, but you just gotta.
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ae86drift
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sydney.au
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August 2002
 
Re: Japanes Import Parts Under "NEW" management Sun, 21 November 2004 08:26 Go to previous messageGo to next message
wow. good luck lew! Smile it can only get better from where it was...

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old_mr2
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Newcastle
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June 2002
Re: Japanes Import Parts Under "NEW" management Sun, 21 November 2004 14:02 Go to previous messageGo to next message
ae86drift wrote on Sun, 21 November 2004 19:26

it can only get better from where it was...




Shocked harshness!
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no_tofu_speed
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Location:
Newcastle
Registered:
August 2003
Jab what?!!?!
Re: Japanes Import Parts Under "NEW" management Sun, 21 November 2004 17:08 Go to previous messageGo to next message
Hmmmm, I gather all this from the mixed feelings/feedbacks on Kristian previous...

Anyways,
Is it a diff website?

Change in servies (way operate or what services are offered)?

Where is homebased/operating out of now?

... I believe the time taken for full update info/fee costs etc etc would be worthwhile.
So no disputes can occur.
All the best.
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Siktoy ra23
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Plumpton/sydney
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November 2003
Re: Japanes Import Parts Under "NEW" management Mon, 22 November 2004 01:51 Go to previous messageGo to next message
I had a talk to lew last night and he is based in melburne but it will be a bit before he fixes up the mess he took over
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Youngy
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Eskilstuna, Sweden
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May 2002
Re: Japanes Import Parts Under "NEW" management Wed, 24 November 2004 06:33 Go to previous messageGo to next message
I guess Lew would not have paid much for any 'goodwill' component in the purchase.

I hope you can turn the business around Lew.

Cheers
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AE86slut
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Re: Japanes Import Parts Under "NEW" management Wed, 24 November 2004 06:35 Go to previous messageGo to next message
old_mr2 wrote on Mon, 22 November 2004 01:02

ae86drift wrote on Sun, 21 November 2004 19:26

it can only get better from where it was...




Shocked harshness!



Not really.
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Satoshi
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Location:
Adelaide
Registered:
August 2003
Re: Japanes Import Parts Under "NEW" management Sun, 28 November 2004 14:12 Go to previous messageGo to next message
i remembered asking kristian the condition of 2nd lsd that he was selling...the best answer he could give me was "you PAY..i ship"

i hope the new owner knows more vocabulary compared to the previous one..
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UUP-46X
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Girraween,Sydney
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September 2003
Re: Japanes Import Parts Under "NEW" management Sun, 28 November 2004 23:48 Go to previous messageGo to next message

Good luck Lew! Will be in touch soon! Smile
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Jag7799
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Brisbane
Registered:
July 2002
 
Re: Japanes Import Parts Under "NEW" management Thu, 02 December 2004 08:51 Go to previous messageGo to next message
would probably be good to have a big thing on the web site stating this
mixed feelings with kristian on this board
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dingaling
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Location:
tas
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June 2002
Re: Japanes Import Parts Under "NEW" management Sat, 04 December 2004 13:50 Go to previous messageGo to next message
WHOA! i did not know Kristian sold JIP! i thought he was doing alright, he was always a big spender on these forums picking up engines/cars etc on regular basis.
He was alright, never ripped anyone off that i know off, can be abit snobby at times but an alright bloke otherwise.

abit of a shock/surprise.

anyway good luck with the new buisiness Lew.

(i'm moving to melbourne next month, if you need a sidekick to help with orders, parts and genaral toyota tech stuff i'm availiable Razz)
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SUPRA MAN
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July 2002
Re: Japanes Import Parts Under "NEW" management Tue, 07 December 2004 03:58 Go to previous messageGo to next message
The comments from you guys show you have no idea at all.

Ask Lew hom much work he is doing and how hard it is, and then you might realise that there is way too much work for just one person. Especially at times when I was receiving over 100 emails a day.

I'd like to see you try Start your own business, run and manage it all by yourself, buy parts, organise everything, pick them up and deliver, package them, strip half cuts, cars and engines, and answer 24,000 emails over the past 12 months, complete over $360,000 worth of sales, operate on 4 forums, and do it all from a at home office -- By your self.

Untill you try it - dont judge me for it. You have no idea.


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Youngy
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Location:
Eskilstuna, Sweden
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Re: Japanes Import Parts Under "NEW" management Tue, 07 December 2004 04:05 Go to previous messageGo to next message
So what your saying is that the demand was there but you couldn't keep up?
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SUPRA MAN
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Re: Japanes Import Parts Under "NEW" management Tue, 07 December 2004 04:08 Go to previous messageGo to next message
Youngy wrote on Tue, 07 December 2004 15:05

So what your saying is that the demand was there but you couldn't keep up?



Yes, exactly.

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Youngy
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Re: Japanes Import Parts Under "NEW" management Tue, 07 December 2004 04:21 Go to previous messageGo to next message
Well Kristian,

I would say that most people who are negative in some way, above, went into a sale negotiation with you with certain delivery time and service expectations.

Due to the fact that you had no time these people would feel a bit let down, hence their reactions on these forums.

[Updated on: Tue, 07 December 2004 04:21]

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..J..
Regular


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opening a can of whoop ass
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June 2004
Re: Japanes Import Parts Under "NEW" management Tue, 07 December 2004 04:26 Go to previous messageGo to next message
Firstly, does bitching and moaning help anyone? seriously?

I have done business with Kristian in the past, and he has always found me what i was after at a FUCKING SENSATIONAL price(sorry mods it adds enphasis). Yes he was slow at replying, yes he may not have the worlds best personal skills or business management skills, but what he lacked on there he made up for with TICKER, which is what half you SKIRTS dont have and will always envy the guys that have it.

bottom line, he had way too much business for a one man operation, he realised it and chose not to expand and intead of letting down clients in the future decided to sell the business. did you ever think maybe he wasnt the reason for the parts taking longer or getting lost in the mail, maybe it was the distributor in Japan holding onto parts or losing them, although he was the intermediatry for the sale, he would have limited power to get things to happen faster.

i was one for hassling him to expand and keep the business, even at the cheap prices he let things go for he could make a lot of money and help a lot of people. But he has other passions to follow in regards to a career.

Now hows that, i am still waiting on parts but i am postive and thankful to him.


instead of whinging like little bitches and being envious of people going faster, having more money, having better cars or having more TICKER, either get out there and do it yourself or go home and pull those pathetic little penises you all have.

J

P.S, all the best Lew with the future of the business.

[Updated on: Tue, 07 December 2004 04:30]

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SUPRA MAN
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Location:
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Re: Japanes Import Parts Under "NEW" management Tue, 07 December 2004 08:41 Go to previous messageGo to next message
Youngy---> yes, you are right.

.J.---> Thankyou, much appreciated. Smile

I really dont want this to go any further, we have heard both sides, and this is now now a finished subject, as Lew is the new owner, and he is taking cae of all new sales, and helping chase up some of the old ones. Lew is ALOT more organised than me as well, and this will definatly help him with the business side of things. He is also a bit older than me, and knows alot more about running a business. I have no doubt that Lew will take Japanese Import Parts as far as possible, minimising reply and delivery times, yet keeping the all important HUGE range and GREAT prices.

Good luck Lew.
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MR. 2
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Location:
Parramatta
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July 2002
Re: Japanes Import Parts Under "NEW" management Fri, 10 December 2004 04:48 Go to previous messageGo to next message
im not a bitching person not normally anyways, and this new management thing i dont know is such a good thing. as i sent 2 emails and left a msg on the no. provided and i got back a whole nothing. Kristian always returned calls, and emails.

but this buiness will not go far if they dont return customers calls and emails.

NOT to put crap on you Lew take it as constuctive critisism.
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Mofo III
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Location:
Kelmscott, Perth, W.A
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March 2004
 
Re: Japanes Import Parts Under "NEW" management Fri, 10 December 2004 08:34 Go to previous messageGo to next message
How about you give lew enough time to settle in and take care of back orders and 'old business' before you give 'constructive critisim'.

Just a thought. Confused
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MR 1JZ
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July 2004
Re: Japanes Import Parts Under "NEW" management Sun, 12 December 2004 01:56 Go to previous messageGo to next message
lew what i was trying to say on the phone the other day (before i ran out of phone credit Rolling Eyes) was the i need some MZ21 Side Skirts and rear bumper pods, as soon as you get some consider them sold, to me Very Happy
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MR. 2
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Re: Japanes Import Parts Under "NEW" management Sun, 12 December 2004 06:59 Go to previous message
Quote:

How about you give lew enough time to settle in and take care of back orders and 'old business' before you give 'constructive critisim'.


yeah sure but wouldnt a return email or phone call be considerate, and say i am too busy at te moment to bae able to serve you it takes a whole 5 seconds. If he wants customers he needs to make the customer happy. if they are not happy they will not do business again. I am a business man myself and if i were put in this situation will millions of back orders i would have my email send on auto send back with an apoligetic msg saying "i current am in the mist of getting back orders finilaized as i have just taken over this new business venture, I may not be able to attend to your enquiry in a sataifactory time."

now how hard is that. so dont give me your lecture about this and that im trying to help the guy saying that maybe he should look at other alternitives in servicing other peoples needs, or employe more people. I am an x customer of kristian's i have purchaed in th thousands from him, how does lew know i didnt want to make another large order.... all im getting at is a respose should be made.
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