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EVOSTi
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Location:
cambo
Registered:
May 2002
      no
ebay help Wed, 18 May 2005 10:47 Go to next message
ok so i paid for an item in america, i have sent the full payment (in two lots because i made a mistake originally), they sent emails confirming they received both payments, but now they are sending me emails saying i still owe the first amount i paid. i have rung them, they said forward us the email where they confirmed payment. i did, they say send the money order numbers. i did. they say ring them with details, i do and they say email. so it goes in circles.

the problem is its been going on for over 60 days and you cant d othe ebay dispute thingo after 60 days. is there something i can do? i have IMO numbers and emails confirming they received payments.
HELP!
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CrUZsida
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I supported Toymods

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November 2003
Re: ebay help Wed, 18 May 2005 12:35 Go to previous messageGo to next message
You answered your own question there champ.
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Jonny2TG
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Location:
Tasmania
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May 2002
Re: ebay help Wed, 18 May 2005 14:15 Go to previous messageGo to next message
I would just ring them up, and stay on the line untill they look up all the numbers and confirm they are shipping the part. They can't be all bad with the number of parts they sell. Just keep ringing.
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4DaDrift
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Location:
Sydney
Registered:
May 2003
Re: ebay help Wed, 18 May 2005 15:28 Go to previous messageGo to next message
write a nasty letter complaining of the prohibative nature of the 60 day claim period particularly takign into consideration possible delays expereinced by the very core of the business
international buyers and sellers who have to transfer money
sometimes clear the monioes once recieved and then send the item and have the item finally delivered
also then liable parties avenues have to be explored (autralia post anyone?) before your abel to actually go forth and set a claim

also go and report the matter to the police
they might not be able to do much yet at least you have an item report number for any legal prosecutions in future Smile
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jackel
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Location:
Perth
Registered:
August 2003
 
Re: ebay help Wed, 18 May 2005 18:45 Go to previous messageGo to next message
you can still use the dispute thing or something like it. Email ebay dispute center, forward the emails and write what the problems are.

Are they a business or single person? check what there rating is and if anyone else had a problem with them. Maybe email them and see if and how they resolved it.

If you have the transaction receipts photocopy them and send it to them.


http://pages.ebay.com.au/help/tp/questions/dispute -resolution.html

http://pages.ebay.com.au/help/tp/isgw-buyer-protec tion-steps.html

http://pages.ebay.com.au/help/tp/esppp-coverage-el igibility.html

check them link out, might be of help Smile

[Updated on: Wed, 18 May 2005 18:49]

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EVOSTi
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Location:
cambo
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May 2002
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Re: ebay help Fri, 20 May 2005 23:53 Go to previous messageGo to next message
thanks for the replies fellas.
i just realised its been less than 60 days yet it wont let me register a complaint saying the item number is not valid. Mad
so i rung them again this mourning and wouldnt get off the phone till they FINALLY agreed they have the money and said it was a problem with the IMO number or whatever and said they will ship it on money.
shortly afterwards i got an email saying im still short in payment Mad Mad Mad
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thechuckster
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Location:
Brisbane
Registered:
February 2003
 
Re: ebay help Fri, 20 May 2005 23:58 Go to previous messageGo to next message
get email address of police station nearest to the business - there might also be an FBI email address covering that region or kind of business- send all the purchase and contact-related information to both of them as well as advising the business owner of this.

you wont get any satisfaction but the local plod will have someone to annoy when they feel bored.

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EVOSTi
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Location:
cambo
Registered:
May 2002
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Re: ebay help Sat, 21 May 2005 00:03 Go to previous messageGo to next message
i cant imagine the police doing anything about it but i spose it wouldnt hurt cause i dont wanna let it go. ill wait till monday and see if they have sent it by then.
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EVOSTi
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Location:
cambo
Registered:
May 2002
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Re: ebay help Sun, 22 May 2005 09:42 Go to previous messageGo to next message
called them yesterday mourning, (friday arvo for them) and after much argument they agreed they had made an error and would send the item monday. however i dont believe them so ill see what comes of it.
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jackel
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Location:
Perth
Registered:
August 2003
 
Re: ebay help Sun, 22 May 2005 10:52 Go to previous messageGo to next message
give them the worst feedback after you have recieved your good
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EVOSTi
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Location:
cambo
Registered:
May 2002
      no
Re: ebay help Thu, 26 May 2005 12:10 Go to previous messageGo to next message
just an update for anyone who cares, i left them some bad feedback and got an email from a guy who said im on the same boat as him and about 900 other people so far this year who have been scammed by procarparts.com and there is a currently a police investigation. this guy claims he emailed them and threatened them with some shit and they sent him a cheque. sounds a little dodgy to me cause he wanted me to mention his name when i complained to procarparts which i did.

just a waring to ppl not to buy from procarparts.com!!!
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jackel
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Location:
Perth
Registered:
August 2003
 
Re: ebay help Thu, 26 May 2005 21:44 Go to previous messageGo to next message
did they have good feedback at first and then get shitloads of bad ones? maybe there account got highjacked?

otherwise you can take them to court and have to refund you the money and conpensation but that will take a long time, email the guy and get further information.

have you further contacted ebay about this?
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Apollo
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Location:
Brisbane, QLD, Australia
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May 2002
Re: ebay help Fri, 27 May 2005 01:10 Go to previous messageGo to next message
EVOSTi wrote on Sat, 21 May 2005 09:53

and said they will ship it on money.


No wonder they need more payments from you. Money boats! Mr Krabs would be in heaven. Very Happy I like money!



EDIT: I hope that cheered you up a little. Smile

[Updated on: Fri, 27 May 2005 01:10]

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EVOSTi
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Location:
cambo
Registered:
May 2002
      no
Re: ebay help Sat, 28 May 2005 05:20 Go to previous messageGo to next message
pfft everyone gives me crap about my damn typing! i cant help it ppl if its not typos its brain farts Wink
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Caledwvech
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Location:
Sydney
Registered:
June 2003
 
Re: ebay help Mon, 30 May 2005 06:09 Go to previous messageGo to next message
Good rule for ebay. If they have anything less than 100% positive feedback, ALWAYS go, find and read their negative feedback. Chances are it's just some idiot being a loser, but always do that.
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rthy
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Location:
Melbourne - NthSubs
Registered:
January 2004
wtf is a jabber? a punch line?
Re: ebay help Mon, 30 May 2005 08:26 Go to previous message
best to buy local, otherwise ur playing russian roulette and you still gotta pay
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