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Location:
Sydney
Registered:
June 2003
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Privacy Act?
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Thu, 01 April 2004 04:40
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My girlfriend was at the bank the other day and talking to them about a home loan etc. She said that she would be going in it with me and so told them my name. So what do they do? Bring up all my account details and show her. I dont have anything against that, but surely that is a breach of the privacy act. All they needed was my name and address and how easy would that be to get??
I need to sue. 
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Location:
Melbourne
Registered:
April 2003
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Re: Privacy Act?
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Thu, 01 April 2004 05:26
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IF you aint married and have not given her written authorisation to your accounts then they farked up. They shouldnt have shown her anything UNLESS you were there, or she presented written consent from you. Or if they called you on the spot.
I would call them and tell them off. slap on the wrist hehe
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Location:
Sydney
Registered:
December 2003
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Re: Privacy Act?
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Thu, 01 April 2004 05:27
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Not sure how it works, but any and all info you give the banks seems to be fully accessible by any of the clerical staff.
Applying for a credit card limit increase one time, I gave them a list of all my assets etc etc. 2 years later a bank clerk, trying to upsell some product, starts to make reference to all this same stuff.
I would have thought some form of internal ethics based policy would stop your case or my case occurring.
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Location:
Sydney
Registered:
June 2003
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Re: Privacy Act?
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Thu, 01 April 2004 05:28
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SO really there is no privacy act protecting my account details from other people? Isnt that kinda dangerous??
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I Supported Toymods
Location:
Sydney
Registered:
December 2002
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Re: Privacy Act?
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Thu, 01 April 2004 05:36
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I think you'll find that the privacy act protects you from having your personal information given to third parties... so in the case of your girlfriend seeing your personal details they have most likely breached sections of the privacy act.
As for the bank staff having your banking information I don't think this is covered by the privacy act unless they are giving it to third parties without notifying you.
Key points of the Privacy Act can be seen here
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Location:
Brisvegas
Registered:
June 2003
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Re: Privacy Act?
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Thu, 01 April 2004 06:53
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The only way someone else can access you're details is if you and your nominated 3rd party sign an LOA form (Letter of Authority). If this isnt done and your information is disclosed the individual who disclosed this information is liable for a $30,000 fine and the company is liable for $300,000 (these figures are a little old, its been a while but its approx)
This is definately a breach of the Privacy Act...you can either report this to the Privacy Commisioner who will investigate and you prolly wont hear of it again or simply call the bank in question and blow the shit outta them. The employee who breeched the act will recieve a formal warning, possibly dismissal and you might get some freebies your way
I used to work in finance and i breeched the act once, when i first started out...fuck did it create a shit storm
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As for the bank staff having your banking information I don't think this is covered by the privacy act unless they are giving it to third parties without notifying you.
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Bank Staff are covered under the privacy act...on a "need to know" basis throughout the course of their work. However if any of that info is given out without your prior written consent then you've got them by the balls
lol...its funny how many people used to say "but i'm his wife & i pay the bills". Stiff shit, is it your account? No...are you authorised to speak on his behalf? No...get a clue
if you need any particular info pm me...
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Location:
Sydney
Registered:
June 2003
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Re: Privacy Act?
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Thu, 01 April 2004 07:00
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Hmmmm. Stuff it I guess. Dont really want to get anyone fired. Thought I could make some money out of it though. 
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Location:
Brisvegas
Registered:
June 2003
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Re: Privacy Act?
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Thu, 01 April 2004 07:09
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Dont really want to get anyone fired
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thats a fair enough call. But if it happened to you it can happen again...perhaps next time the person requesting the info has intent to defraud. Identity fraud is rapidly spiralling out of control...its patheticlly easy to obtain goods/money under a false identity. Most of the time all they need is your address, dob & drivers license. I used to see it every day
i think you should report it regardless...granted the teller may not have been aware but thats precisely the attitude that jepardises peoples CRA listings
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Location:
Brisbane
Registered:
February 2003
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Re: Privacy Act?
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Thu, 01 April 2004 09:01
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banks to like to bend the rules to suit themselves...
-i have an old account with a qld-based bank
-during the rugby world cup, one the bank's PR outfits doing promotions for the bank (which was a major sponsor) started sending me spam
-i complained to the bank thinking that the terms & conditions of my account prevented them from passing details to any third party (particularly my email, home address and name)
- they respond back saying, sorry, (in more words than this but...) as the third party was engaged by the bank to undertake promotional activities, they were agents of the bank, not a third party (stinko bullshit i thought , but...)
- i wanted to disagree, but it was only overspam and junkmail so i gave up... needless to say when i refinance for my house renovations (>$100k), this bank will not be getting my business.
and...the URL spamming me was <bankname.spammername.com.au>
and unless you looked inside the email header it looked like a bank email - no words about it being sent by an agent of the bank... at first i thought i was being sent phishmail in an attempt to get banking details from me... i was not impressed by the whole episode... and the bank thought seriously enuf about my initial privacy-breach allegation to phone me... but the apology came by email - from the agent spamming me! ;(
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Location:
Sydney
Registered:
June 2003
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Re: Privacy Act?
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Fri, 02 April 2004 01:10
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| NickAE86 wrote on Thu, 01 April 2004 17:09 |
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Dont really want to get anyone fired
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thats a fair enough call. But if it happened to you it can happen again...perhaps next time the person requesting the info has intent to defraud. Identity fraud is rapidly spiralling out of control...its patheticlly easy to obtain goods/money under a false identity. Most of the time all they need is your address, dob & drivers license. I used to see it every day
i think you should report it regardless...granted the teller may not have been aware but thats precisely the attitude that jepardises peoples CRA listings
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Good point. I will think on it. Guess I dont really have to name any names. Just let them know that it happend. They will be more careful in the future.
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