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tomartom
Regular


Location:
Brisbane
Registered:
June 2004
icon13.gif  Anyone Own this Brand of Scanner Fri, 08 October 2004 14:10 Go to next message
I have just recieved a scanner that is new and unused, due to an upgrade( the scanner i gor was part of a deal) and the other scanner was not needed. Well I thought Because I got this one for free I would give my SCSI Scanner away, as it was a few years old.

I gave it away at a garage sale to someont I did not know, and no I did not check if this scanner worked!!!

If anyone knows or used this type of scanner it would be much appreciated for assistance.

It is a ARTEC AM12U SCANNER

I have tried both connections USB and Parrallel

I have installed software every which way!

Problem 1. The MGI Suite software program opens the
first introductory page, but upon selecting "photos
from scanner", or any action that relies on the
scanner it "freezes up", does not respond and reboots
Windows.

Problem 2. Sometimes instead of freezing up it
provides me with a "blue screen" that says

An exeption OE has occurred at 0028:C0031238 in VxD_ _
_ This was caused from 0028:C0002F9DD in VxD _ _ _

and then throws me out and reboots.


Thanks in advance

tony
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jackel
Forums Junkie


Location:
Perth
Registered:
August 2003
 
Re: Anyone Own this Brand of Scanner Fri, 08 October 2004 17:05 Go to previous messageGo to next message
have you installed the correct drivers?

maybe send and email or check out the companys website for upgrades?

http://search.yahoo.com/search?p=ARTEC+AM12U+SCANN ER+&csz=&ei=UTF-8&fr=FP-tab-web-t& cop=mss&tab=&toggle=1

http://drivers.soft32.com/driver/download-ARTEC_Sc anner_AM12U_Plus-24372.html
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tomartom
Regular


Location:
Brisbane
Registered:
June 2004
Re: Anyone Own this Brand of Scanner Sat, 09 October 2004 00:57 Go to previous message
Yes I think so, there are only two drivers one for usb and one for parallel. I have tried both systems, without success. I have also emailed the company in the US awaiting a response.

thanks
tony
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