Toymods Car Club
www.toymods.org.au
F.A.Q. F.A.Q.    Register Register    Login Login    Home Home
Members Members    Search Search
Toymods » The Outhouse » Automotive industry ombudsman ????

Show: Today's Posts  :: Show Polls 
Email to friend 
Switch to threaded view of this topic Create a new topic Submit Reply
AuthorTopic
Mookie
Forums Junkie


Location:
Tassie
Registered:
October 2003
Automotive industry ombudsman ???? Thu, 03 March 2005 02:40 Go to next message
This girl i work with got her car fixed at the panel beaters.
he took 2 weeks longer than he said he would and he didn't put all the parts back on the car
she missing a grill and bumper trim plus some other little details like totally shit job !
when she rings him he recons he has no idea what she is on about.
what can she do ?
it was an insurance job but insurance recon the car has been fixed and don't want anything else to do with her.

Short of going over with her and belting him i can't think of anything else.

[Updated on: Thu, 03 March 2005 03:47]

  Send a private message to this user    
Cool1
Forums Junkie


I supported Toymods
Banned User

Location:
Brisbane
Registered:
May 2002
     
Re: Automotive industry ombudsman ???? Thu, 03 March 2005 03:30 Go to previous messageGo to next message
Mookie wrote on Thu, 03 March 2005 12:40


who can she do ?

If shes good looking, she can do me. Wont fix her problem though hehehe
  Send a private message to this user    
Toobs
Forums Junkie


I Supported Toymods

Location:
Sydney
Registered:
December 2002
 
Re: Automotive industry ombudsman ???? Thu, 03 March 2005 05:07 Go to previous messageGo to next message
Complain to the insurance company saying that they haven't repaired the damage properly.
If they won't fix it contact the Dept of Fair Trading (or whoever they are in Tassie)
  Send a private message to this user    
Dust
Forums Junkie


Location:
Brisbane
Registered:
February 2004
Re: Automotive industry ombudsman ???? Thu, 03 March 2005 05:08 Go to previous messageGo to next message
if the insurance company is satisfied with it then she must have signed something to say she was happy with it. What can she do? read before she signs stuff.
  Send a private message to this user    
Cressida Chick
Forums Junkie


Location:
central coast, NSW
Registered:
April 2004
Re: Automotive industry ombudsman ???? Thu, 03 March 2005 05:24 Go to previous messageGo to next message
man that sux big time..... Dunno what i'd do cept maybe complain to Dept of fair trading, but as it was written before READ and LOOK at final product before you sign anything... Rolling Eyes
  Send a private message to this user    
Mookie
Forums Junkie


Location:
Tassie
Registered:
October 2003
Re: Automotive industry ombudsman ???? Thu, 03 March 2005 05:26 Go to previous messageGo to next message
she hasn't signed anything
the insurance compay says "We have paid him to do the job if it isn't done it's up to you to sort out"
not in those words but pretty much.
I'll tell her to called dept of fair trading I'd assume it would be a country wide thing.
I told her to take them to the small claims court but it's a bit extreme for the present point in time.
  Send a private message to this user    
matt86sx
Regular


Location:
Gold Coast, QLD
Registered:
April 2004
 
Re: Automotive industry ombudsman ???? Thu, 03 March 2005 06:03 Go to previous message
I'd take it up with the insurance company, especially if the repairer was an "(insert insurance company name here) approved repairer".

Does her insurance company have some sort of guarantee for the repair? They can't expect her to be happy if the car has come back and it is not exactly as it was before the accident. That's what you pay your premiums and excesses for, and if the car isn't complete then they haven't done their job properly.

Her point of contact is the insurance company, and they deal with the repairer. If the repairer has been sub standard then it's the insurance company's problem to deal with.

Failing that, I'd definitely take it up with the Dept of Fair Trading (or your equivalent). Or maybe there is an ombudsman for the insurance industry? Take lots of photos and keep all the documentation!

-Matt
  Send a private message to this user    
  Switch to threaded view of this topic Create a new topic Submit Reply
Previous Topic:Delete this thread
Next Topic:initial d 4th stage 11 and 12 - when are they due?
Goto Forum:
-=] Back to Top [=-

Current Time: Sun Mar 16 20:42:36 UTC 2025

Total time taken to generate the page: 0.0055289268493652 seconds

Bandwidth utilization bar

.:: Contact :: Home ::.

Powered by: FUDforum 2.3.8
Copyright ©2001-2003 Advanced Internet Designs Inc.